1. First conversation
It starts with a call. We ask about the bathroom, the property type, what is prompting the project and what you want changed. If the home is in a condominium, we ask about the building early, because its rules can shape the design.
Have your ZIP code ready so we can confirm service availability. This first conversation is also where unrealistic expectations get corrected in a useful direction — better now than after a contract.
2. On-site assessment
Nothing replaces seeing the room. We look at the existing layout, the condition of the wet areas, ventilation, apparent plumbing routing, electrical, and how the space relates to the rest of the home. In a condominium we also review the building's renovation requirements.
This visit produces the information needed for a scope that survives contact with reality, rather than a number that changes the moment demolition starts.
3. Scope and written proposal
- What is being removed and what is being installed
- The waterproofing approach for the wet areas
- Which trades are involved and what permitting the scope requires
- Material allowances or specified selections
- Sequence and an estimated working schedule
- How changes and hidden conditions will be handled and priced
4. Selections
Tile, cabinetry, countertop, fixtures, hardware, lighting and glass style are chosen and ordered before demolition. Long-lead items are identified first so they are not the reason the project waits.
Where helpful, we narrow the field rather than hand over an infinite catalog: two or three coherent directions are easier to decide between than thirty samples, and the result is usually a better-composed bathroom.
5. Construction
Protection and demolition
Containment at the doorway and protection along the route to the work area come first. Demolition follows, and conditions behind the existing surfaces are documented with photographs as they are exposed.
Rough-in
Plumbing and electrical are set to the new design: valve heights, drain positions, blocking for glass and any grab bars, GFCI protection and ventilation ducted to the exterior.
Waterproofing
Substrate, membrane, pan slope, reinforced corners and sealed penetrations — the stage that determines whether the bathroom lasts. Verification happens here, before tile, because afterward it is unreachable.
Tile and finishes
Tile, grout, cabinetry, countertop, trim, lighting, mirrors and paint, followed by glass measurement and installation once the tile is complete.
6. Walkthrough and completion
We walk the finished bathroom together, list anything that needs attention, complete those items, and go over care of the specific materials installed — how to clean the tile and glass, how the grout and any sealed surfaces should be maintained, and how often to run the fan.
Final inspections, where the scope requires them, are completed as part of closing out the project.